Shipping policy

Dispatch

Orders are processed and dispatched within 1–3 business days. You'll receive a confirmation email when your order is placed and a tracking link the moment it ships.

Delivery times

Tracked delivery typically takes 8–14 days to the UK and Europe, depending on your location. Occasionally, during busy periods, it can take a little longer — your tracking link always shows the latest status.

Tracking

Every order ships tracked. If you have any questions about your delivery, contact us at onlinekay2016@gmail.com with your order number, and we'll respond promptly.

Costs & duties

Shipping costs, if any, are shown at checkout before you pay. If any customs charge ever applies to your order, contact us and we'll help resolve it